Wuyi Aige Intelligent Technology Co., Ltd.

Professional Cleaning Supplies Manufacturer

Mainly Serves Supermarkets, Hotels, Cleaning Companies, Schools And Medical Institutions And Other Bulk-purchasing Enterprises

Main products

Spin MopPlywood MopFolding MopRoller Dust RemoverFlat MopHands-free MopDouble-sided Cutting BoardDisposable Toilet BrushSqueegee Broom

Minimum Order Quantity
5000 Usd
Delivery lead time
Delivery Within 20 Days After Order Placement
Response time
Within 12 Hours

Hot selling products

Manufacturing capability

Factory real-world display

Modernized production line, strict quality inspection process, ensuring the quality of every product is outstanding

📹 Watch the full process of our production line, from raw materials intake to finished goods outbound, every step is strictly controlled。 Advanced automated equipment, paired with an experienced technical team, ensures product quality is stable and reliable。

Items 6-10
Number of production lines
Highly automated, ample production capacity
10,000-50,000 Square Meters
Factory area
modernized manufacturing base
101-200 People
Number of employees
An experienced team
Product Information Center

Product Information Center

Get detailed product information, to help you quickly make purchasing decisions.

Aige Home Cleaning Products Catalog

Introduction to multiple household cleaning products from AIGE home

Contents:
The Enterprise Owns Over 80 National Patents
Deeply Engaged In Home Product Design And Manufacturing For Over A Decade
Has A 40,000-square-meter Production Base And Professional Equipment
Covering Multiple Product Categories Such As Mops, Lint Rollers, Cutting Boards, Etc.
Product Labeling Model, Size And Related Parameters
Customized services

OEM/ODM Customization Services

Professional customized services,to build your own brand products
Flexible minimum order quantity, to meet the customization needs of different scales.

Color customization

Custom colors,create unique products

Click to inquire about a customized solution

Logo customization

Print your brand Logo, enhance brand recognition.

Click to inquire about a customized solution

Custom packaging

Packaging solutions tailored to brand requirements

Click to inquire about a customized solution

Ready to start your customized project?

Our professional team will provide you with one-on-one consulting service.
From design to production, we provide end-to-end support for your customization needs.

After-sales service

After-sales service process and cases

A comprehensive after-sales system that makes your purchasing worry-free

After-sales service process

4 steps to efficiently resolve your after-sales issues, the professional team will follow up throughout the entire process

1

Submit after-sales application

Submit your application via WhatsApp, email, or online customer service.

2

Rapid response

Respond on the same business day,confirm the issue and provide a solution.

3

Problem handling

Technical support arranged within 48 hours

4

Follow-up feedback

Full follow-up throughout the process until the issue is fully resolved.

After-sales service case

Real customer cases, witness our professional service and commitment

Case Of Batch Pole Breakage Quality Issue For Rotating Mops Exported To Europe: Returns And Exchanges

Problem description

A German customer *** (company name masked) purchased 12,000 sets of spin mops from our company, shipped to Hamburg port. During spot inspection at the overseas warehouse, the customer found cracks in the locking position of the extended pole on about 15% of the mops, and about 800 sets broke directly in simulated use tests. The customer requires return of the entire batch or full compensation, and claims that the quality issues caused delays in their downstream supermarket orders, demanding compensation.

Solutions

After verification, the batch of products had insufficient rod strength due to deviations in raw material pipe wall thickness and unstable welding process parameters. Our company urgently formed a special task force and reached the following plan with the customer: 1. Conduct a second inspection on the arrived goods at a 30% sampling rate, confirming approximately 1,800 defective units; 2. Our company bears all return shipping costs and will re-produce 12,000 mops within 45 days using thickened pipes and optimized welding processes, air-freighted to the customer's designated warehouse; 3. Provide an additional 500 identical mops free of charge as temporary compensation for downstream orders; 4. The defective units returned by the customer will be scrapped locally by our company, and a quality analysis report will be issued.

Processing result

The customer accepted the replacement and compensation plan, and the 1,800 returned defective units have been confirmed for scrapping. Our company completed production of the new batch within the agreed timeframe and passed third-party strength testing. After air delivery, the customer's re-inspection passed. Subsequently, the customer increased new orders by 30%, and both parties established a third-party pre-shipment inspection mechanism for each batch.

Remote Technical Support Service Case For Bulk Rotating Mops From Overseas Large Chain Supermarkets

Problem description

Customer *** (a large European supermarket chain purchaser) purchased a total of 20,000 sets of spin mops at one time through the B2B channel. After the goods arrived at the port and were distributed to various stores, the stores reported that some mops had issues with the telescopic rod getting stuck and the wringing device failing to lock properly during use, involving approximately 3,500 sets, accounting for 17.5% of the total. The customer requires urgent handling, otherwise it will affect terminal sales and subsequent reorders.

Solutions

Our company immediately initiated the remote technical support process: 1) Based on the batch number, packaging box code, and photos of the problematic product provided by the customer, we guided the customer's local warehouse personnel via video conference to disassemble the faulty mop handle and step-by-step inspect the assembly of the telescopic joint snap ring, locking nut, and wringing pull ring; 2) Simultaneously, we retrieved the production records and factory inspection reports for that batch, confirming that it was not a raw material batch issue and determining that the problem was caused by partial displacement of some snap rings due to jostling during sea transport; 3) We remotely guided the customer's maintenance personnel to use special tools to reset the snap rings and re-adjust the limit screws on the wringing pull ring; 4) We provided a multilingual illustrated "Fault Self-Check and Repair Manual" and operation demonstration videos for the customer's stores to handle the issue independently; 5) For the small number of products that could not be repaired remotely (approximately 120 sets), we arranged air freight to send replacement parts and bore the corresponding shipping costs.

Processing result

After three weeks of remote follow-up, the failure rate reported by all customer stores dropped below 0.3%. 84% of the problematic products were repaired by the customer's local team following our guidance, and the remaining issues were fully resolved through replacement parts. The customer recognized our response speed and remote support capabilities, placed a trial order for an additional 5,000 hands-free mops, and established a long-term technical coordination mechanism with us.

Any after-sales issues?Our professional team is at your service at all times.

Company Information

About Us

Wuyi Aige Intelligent Technology Co., Ltd.

Address

Jinhua, China

2001
Date of establishment
101-200 People
Number of employees
10,000-50,000 Square Meters
Factory floor area
Items 6-10
Number of production lines
50 Million To 100 Million
Annual turnover
193+
Export country
98%+
Customer satisfaction
5000 Usd
Minimum order quantity
Within 12 Hours
Response time

Free Shipping Samples Provided

WhatsApp
+15557981621
Email
global-trade@larkagent.ai
Online customer service
7*24h
Manual service
All day except statutory holidays